FAQ

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    What is a professional organizer?

    A professional organizer is someone who provides information, products and assistance to help individuals and businesses achieve their specific needs.

    Source: Professional Organizers in Canada (organizersincanada.com)

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    What can you expect when you hire a professional organizer?
    • A professional organizer offers both consulting as well as hands-on  services, giving you the skills and tools you need to banish that awful feeling of being overwhelmed.
    • Guidance, encouragement and education to help reduce your stress and gain control.
    • A supportive approach where the professional organizer actively listens to your needs.
    • Focus and direction to address your organizational challenges.
    • A non-judgmental mindset that is focused on helping to reduce your stress.
    • Extreme dedication with the goal of helping you do more in less time, with more energy.
    • A commitment to professional excellence and adherence to POC’s strict Code of Ethics.

    Source: Professional Organizers in Canada (organizersincanada.com)

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    How does it work?

    I want to ensure that you will be successful, not only to complete your organization project, but to also maintain it. It is important that your organization project starts with a plan!

    The steps I will take:

    • Phone Consultation
    • Complimentary Needs Assessment (in home or online)
    • Customized Plan
    • Organization Sessions (hands-on or virtual)
    • Maintenance (if needed)

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    What days do you work?

    I am available weekdays, a few evenings and weekends. Contact us to find a time that works for you.

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    Do I have to be home when the organization is being done?

    No. Once I have completed the complimentary needs assessment and agreed on the organization plan, I can get to work, with or without you present. This is completely up to you.

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    What is your fee and how do you charge?

    I charge $65/hour. Minimum 3-hour organization session.

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    What forms of payment do you accept?

    I accept cash, e-transfer or cheque. Payment is due upon completion of each session.

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    Do you charge for travel time?

    Most clients in Edmonton, Sherwood Park, St. Albert, Spruce Grove and Stony Plain are within the 30 minutes and I do not charge for travel time. I may charge an hourly rate after 30 minutes of driving for out of town clients.

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    Do you have a cancellation policy?

    I understand that sometimes you may need to cancel your appointment. I ask that any changes be made no less than 24 hours prior to the date scheduled. Every effort will be made to honour reasonable requests for re-scheduling. Cancellation of a scheduled date with less than 24 hours notice may be billed at 50% of the agreed upon rate and will be due upon cancellation.

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    Are you insured?

    Yes. I have both Commercial General Liability (CGL) and Professional (E&O) Liability coverage.

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    What do you do with the items I don’t want?

    After we have decluttered you will probably have items you no longer need. We will sort these items into three categories: toss (garbage), recycle and donate. You are responsible for disposal of the garbage and recyclables. I can help by taking your donations to a place of your choosing. For a list of places to take donations, visit my Resources page.

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    Are there books you would recommend for getting organized?

    The book that inspired me was Gretchen Rubin’s, “The Happiness Project.” A very relatable book of self-exploration. Rubin suggests there are different kinds of clutter: nostalgic, conservation, bargain, freebie, crutch, aspiration and buyer’s remorse. She decided to start in her closet and as she writes, “I went straight to the festering heart of my household clutter: my own closet.” For inspiring reads or educational organization handbooks, visit my Resources page.

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    How soon can we get started?

    Contact us and let’s find a time to talk.